A California-based manufacturer faced significant product recalls due to manufacturing flaws. The manufacturing flaws in the coffee maker created unexpected events that lead to the product spraying consumers with hot liquid.
The affected consumers received severe burns as a result of the product malfunction. The malfunction led to 140 reports of the product spraying consumers and 37 reports of second degree burns. Although many consumers were identified as burn victims, some burn victims received severe burn injuries to their face.
The reported facial burn injuries happened to two children from Canada and Minnesota, but this type of burn accident could affect all consumers including Los Angeles-based consumers. Both of the burn victims received second degree facial burns. The first burn victim was a 10-year-old girl from Minnesota. The 10-year-old girl was hospitalized as a result of the second degree burns she received on her neck and face. The second burn victim was a 2-year-old girl from Canada. She too received facial burns.
The U.S. Consumer Product Safety Commission reported that the product that caused the injuries to these consumers was the Tassimo brewer. The consumer reports indicated the injuries were caused by both the Tassimo Espresso T Discs and Tassimo Single-Cup Brewers.
The Tassimo Espresso T Discs — which are used in the Tassimo systems — were causing personal injury to consumers when the discs would break and spray liquid that caused the burns. The Tassimo brewer recalls were a result of the T Discs recalls. The potential for personal injury to consumers and bystanders led the company to institute these massive recalls.
Source: Beverage Daily, “Kraft says ‘sorry’ to burn victims after defective Tassimo systems spray hot coffee,” Ben Bouckley, Feb. 27, 2012